Help Center

Turnaround Time

We offer the best turnaround in the industry. We print everyday - therefore, while our competition would still be processing your order, we will have your materials printed and ready to ship within 3 to 4 business days.

Our cut off time is 11am EST. Orders received after this time will be processed the next business day. Additional finishing options such as scoring, perfing or requesting no coating on a mailing side of a postcard may add one day to our production time. As well, if online PDF proofs are requested, out turnaround will begin only when they are approved.

 

Frequently Asked Questions

What is 4-corner trimming?

Selecting this finishing option on the products page allows all 4 sides of a card to have smooth edges. If this option is not selected, two sides will be smooth and two sides will have semi-rough edges. Business cards are always 4-corner trimmed.

What is "No AQ on Back" mean?

If you plan on rubber stamping or ink jetting on your postcards, this finishing option is recommended. Even though our coating is writeable with most ballpoint pens, clients can opt to not coat one side to ensure a true writeable surface. The most common application for this finishing option is for people that want to inkjet addresses.

What does "Final Trim Size" mean?

Our standard procedure with postcards is to trim a 1/16 off from all sides. Under our normal production, if you submit a 4x6 postcard it will be trimmed a 1/16 off from all sides, final size being 3.875x5.875. If you want the final trim size to be 4x6, you would select the this option. Either way we will print full bleed (printed to the edge of the postcard).

What is your turnaround time?

We offer a 3-4 dayturnaround time on all cardstock products and a 4-5 business day turnaround on all 100lb products. Some finishing options require extra time.

Why should i get my postcards bundled in 100's?
If you are plainning to mail your postcards through a post office, they require that you bundle the postcards in 100's. We offer this service to ensure you meet all of your timely deadlines.

What is scoring?

Scoring is an indent that is made on cards. If you plan on folding your cards, scoring is necessary as it helps to avoid cracking.

What is a perforation?

If you plan on having a tear-a-way section on your postcard, a perforation is required to ensure the postcard tears cleanly. This is most commonly used for coupons or for postcards that will have a tear-a-way business card attached to it.

My image is 72 dpi. IS that OK?

NO. Most web graphics are 72 dpi which is not a problem. But when it comes to printing, the images or files that you submit must be 300 dpi, at final size, to ensure maximum sharpness and quality. Failure to do so may result in pixelation and blurriness.

Printing Setup:

For best results please follow our guidelines.


FILE FORMAT:
We accept the following file formats TIF, TIFF, JPG, EPS, PNG and PDF.

RESOLUTION:
All file formats must have a minimum of 300 dpi (dot per inch) resolution.
The images designed for the web done at a low screen resolution of 72 dpi. Print images need to be created at 300 dpi or there will be a substantial drop in the image quality.


COLOR MODE:
All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, black) color mode.
All black & white artworks and/or images must be provided in grayscale color mode.
Heavy black ink might cause smearing.

BLEED:
Please build your press-ready digital files by adding 0 .1" dimension for business cards, postcards, rackcards, add 0.125" for all other products.

We require ALL files to be built to the full bleed dimension specified for each trim size.
We automatically trim 0.05" or 0.0625" off of each edge, which will result in the desired trim size
Simply add 0.1" or 0.125" to the overall dimension of your digital layout. Example: a 5" x 7" would have a bleed size of 5.1" x 7.1" and a 8.5"x11" flyer would have a bleed size of 8.625"x11.125". downloadable templates?

What's a bleed?
It is the portion of the card that will be trimmed off when cut to the final size.

Why bleed?
The purpose of a bleed is to continue a color, image or design to the edge of the card.

CROP MARKS:
Please build your press-ready digital files by adding crop marks.
Lines indicating where the paper should be cut to produce the correct size.

FONTS:
a. Fonts must be embedded in PDF files.
b. Fonts must be outlined or converted to paths or curves in EPS files.
c. Some fonts have copyright restrictions and will not embed in PDF Files.

SAFE ZONE:
All critical elements (text, images, logos, etc.) must be kept at least 0.125" inside the edge. Anything left close to edge may be cut off during trimming.

BORDERS:
Please allow 1/16" cutting tolerance around your card. We recommend no borders due to shifting in the cutting process, borders may appear uneven.

DIMENSIONS:

Products

Final Print Size - 350dpi Size with Bleed - 350dpi

Business Cards

Inch: 2"x3.5"
Pixels: 700x1225
Inch: 2.1"x3.6"
Pixels:735x1260

Postcards/Flyers

Inch: 4"x6"
Pixels: 1400x2100
Inch: 4.1"x6.1"
Pixels:1435x2135

 

Inch: 4.25"x5.5"
Pixels:1488x1925
Inch: 4.35"x5.6"
Pixels:1522x1960

 

Inch: 5"x7"
Pixels:1750x2450
Inch: 5.1"x7.1"
Pixels:1785x2485

 

Inch: 5.5"x8.5"
Pixles:1925x2975
Inch: 5.6"x8.6"
Pixels:1960x3010

Rack Cards

Inch: 4"x9.1"
Pixels:1925x2975
Inch: 4.1"x9.1"
Pixels:1960x3010
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